(January 18, 2012, Marion, Ill.)Extra Help, Inc., an employment, payroll, and workforce services company, ranked as the 11th fastest-growing company in the region according to the St. Louis Business Journal’s 2011 Book of Lists. Extra Help also moved up the Business Journal’s list of the largest women-owned business to 15th, improving from 17th in 2011. The St. Louis Small Business Monthly was also named Extra Help in its annual issue of the “Best in Customer Service.”
Teresa Katubig, President and CEO, attributed continued economic improvement and an advantage as a regional firm to her company’s recognition for individualized customer service.
“Our client growth in all three offices is a result of local businesses’ efforts to grow efficiently. We have seen an uptick in temporary hiring as companies manage their growth judiciously, adding our staff and letting us manage workers’ compensation and unemployment costs,” Katubig said. “Additionally, companies continue to look for more efficient ways to manage their other workforce needs, like outsourcing payroll and timekeeping processes, which improve productivity internally.”
Extra Help’s revenue increased 108 percent between 2008 and 2010, growing from $7,675,266 to $15,833,000. Extra Help employs 41 full-time internal team members and manages more than 2,600 temporary staff members in 2011. Katubig credits both her internal team and the efforts of her entire staff.
“Our team is succeeding at differentiating Extra Help’s ability to customize our approach to our client’s needs. It’s a key benefit to a regional firm invested in multiple offices. We not only answer every phone call but also take the time to work directly with our clients to customize our approach to our client’s employment, payroll, or other workforce needs.”
Katubig said her employment team uses not only the latest technology but also the most relevant studies in employee behavior to screen, test, assess, and hire its contract team.
“Talent and work ethic are keys to our business. All of our employees, internal and temporary, are expected to perform at the highest level,” Katubig said. “We are always pushing ourselves to make sure we are taking things up a notch.”
To be considered as one of the Book of Lists’ fastest-growing companies, firms were required to submit a three-year sales history and be an independent, privately held corporation, proprietorship or partnership. “Best in Service” is based on an online poll conducted by the Small Business Monthly.